We focus on the practice, so you can focus on the patient.
You didn’t become a doctor to manage an office or fight with insurance companies. Smile One Services can help you focus more on your patients while optimizing—and even growing—your practice. We’ll deal with the PPOs, HMOs, and payroll so your time can be dedicated to patient care.
Whether you’re just starting your career, thinking about retirement, or somewhere in-between, Smile One will help you meet your goals.
Support Center
The Smile One Support Center seamlessly manages the pre-appointment, patient interaction so your team can focus on patient care during the appointment. We set the tone with impeccable customer service and work hard to ensure paperwork is complete before each visit.
- Scheduling appointments
- Insurance verification
- Multi-specialty support
Operations
The operational infrastructure is essential to create an efficient and profitable practice. Smile One removes the hassle of dealing with insurance companies and provides a consistent system that bridges the gap between our support center and your practice.
- Insurance credentialing
- Insurance collections
- Accounts receivables
- Software integration & IT
- Accounts payable
Human Resources
Finding, training, and managing talent is a time consuming, yet essential part of your practice. Smile One simplifies this important responsibility with payroll services and invaluable HR support to help manage the people you depend on.
- Payroll
- HR policies & procedures
- On-boarding support
- Training manual
Technology
Your practice depends on reliable computers, software, and medical equipment to run smoothly. Smile One Services provides IT support and expertise to help you stay current and use technology to make your practice easier and more efficient.
- Hardware installation and support
- Software integration
- Cloud-based solutions
- Security & reliability
Practice Systems
Patient experience is the key differentiator that will distinguish your practice, enhance patient loyalty, and grow your practice through patient referrals. Smile One provides you and your team with the tools to implement consistent and effective practice systems.
- Employee roles & responsibilities
- Training
- Workflow systems
- Patient forms
- Clinical care standards
Finance
Smile One Services offers time-saving services to help your practice manage accounts payable while leveraging the buying power of our large affiliate network. The result is significant cost savings and reliable financial reporting to help you manage profitability.
- Centralized reporting
- Payables
- Vendor relations
- Economies of scale
Marketing
In a competitive market, branding and advertising will help you stand out in the crowd. Smile One Services can help you develop and implement a marketing strategy for your practice using proven marketing tools designed to increase visibility and incentivize new patient growth.
- Brand standards
- Advertising & metrics
- Websites & social media
- Community engagement
Metrics
Measuring results removes the guesswork and allows you to make ongoing adjustments and improvements to your practice. Smile One Services not only provides reporting to help manage key metrics, but a solid business model and scalable platform for the future.
- New patient tracking
- Telecommunications reporting
- Service line metrics